Senior Program Manager
Who we are:
For over 30 years, CSH has changed the lives of people who have been marginalized and are our most vulnerable neighbors by:
- Helping communities create over 335,000 homes for individuals and families;
- Providing technical assistance and support to communities across the country including over $1B in capital, and
- Ensuring access to the services and supports that people and communities need to thrive.
CSH has proven supportive housing can change the lives of individuals,
families, and communities. We have created
a team of nationally recognized experts who are deeply dedicated to our
organization and its goals. We attract talented and diverse individuals, offer
competitive salaries and benefits, generous leave and paid time off, and fully embrace
the philosophy that work-life balance is achievable. With the goal of
attracting proven candidates committed to making a difference and who aspire to
advance our mission, CSH is now accepting
applications for a Senior Program Manager (SPM) to support the Southeast
program team. The Southeast region encompasses Florida, Georgia, North Carolina
and South Carolina and region staff maintain residency in one of the respective
Why we need you:
CSH is seeking an enthusiastic,
results-oriented individual committed to racial equity and advancing
anti-racism practices to support efforts to expand housing and services
solutions for highly impacted populations, increase cross-sector involvement,
and create quality supportive housing. All CSH staff are working virtually until
our offices open post-pandemic and currently, all Southeast team positions work remotely via home-based offices.
What you will do:
- Deliver in-person and virtual technical assistance, trainings, and webinars on technical aspects of supportive housing.
- Support efforts to create a multi-sector approach to serving and housing vulnerable populations.
- Contribute to CSH’s priorities to advance racial equity, address racial disparities in housing and services, and engage and collaborate with communities of color, culturally specific organizations, and persons with lived experience.
- Act as project manager for contracts and/or grants, ensuring clearly defined team roles, on time and on-budget deliverables, and delivery of quality products. CSH expects project managers to foster a work environment based on quality teamwork, mutual accountability, and high quality performance.
- Establish and maintain high quality relationships and partnerships with key community stakeholders, particularly with staff from city and state agencies, the Continuum of Care, community health care centers, managed care organizations, behavioral health systems, other health systems, criminal justice systems, child welfare agencies, community-based supportive housing providers and non-profit and for-profit housing developers and other recipients receiving CSH technical assistance.
- Cultivate new relationships and funding opportunities including fielding and responding to external requests for resources and support. Participate in team fund development activities.
- Provide system transformation analysis and support to government partnerships across homeless, healthcare, criminal justice, family and youth, veterans, and supportive housing partners across multiple systems that work with people who benefit from supportive housing.
- Provide consulting services on CSH projects to support various teams and clients that includes national, state and local governments and community-based human services providers.
How we work:
CSH staff are adaptable, entrepreneurial, creative, and flexible
problem-solvers. We are strategic thinkers who are committed to racial equality
and treating each other—and the communities we serve—with respect. You should
share a passion for the CSH mission and possess the skills to meet the
expectation of this role to help shape how we share our ambitious mission. Specifically,
we are seeking:
- 5+ years of experience in supportive housing, affordable housing, behavioral and primary healthcare, community development and/or related fields.
- Bachelor’s degree; equivalent experience may substitute for education.
- Experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
- An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities is preferred.
- Strong verbal and written communication skills, including business writing, the ability to facilitate and train, be an active listener, ability to represent CSH externally and internally.
- Previous project management experience with demonstrated leadership and organizational skills and the ability to manage project teams, project budgets and deadlines with moderate supervision.
- Knowledge and experience in providing technical assistance/consulting services to diverse stakeholders including government, and experience and familiarity with permanent housing and services models for vulnerable populations including chronically homeless.
- Experience with colleagues and external audiences and partners in the areas of public policy, systems change, housing development/operations, and/or the delivery of supportive services.
- Strong analytical, interpersonal, presentation and written and verbal communication skills with the ability to present to diverse audiences, specifically racially, ethnically and socially diverse communities.
- Ability to lead initiatives and implement projects and pursue goals with minimal supervision.
- Frequent local and regional travel and occasional national travel required (when it is safe to do so, once in-person gatherings resume.)
CSH offers generous benefits, opportunities for professional growth,
and competitive salaries based on geographic location. Our SPM range in most
Southeast communities is $70,000 - $98,000 depending on your experience in
similar roles and your expertise related to the qualifications. It is customary
for candidates to join CSH at the lower third of the range and it is very rare
for starting salaries to fall above the mid-point. We negotiate actual salaries
with final candidates and offer this guidance in support of our commitment to
Interested in joining our team as a leader in the national
supportive housing movement?
Candidates should apply through the link. All candidates should attach their Resume, Cover
Letter and Salary Expectations as one Microsoft Word or PDF document.
CSH is proud that it has been and always will be an Equal Opportunity